Ebookers Website Review & Ratings + ebookers Coupons
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Ebookers Website Review & Ratings + ebookers Coupons

ebookers: Products & Services

Ebookers.com is one of the leading pan-European online travel agency which specializes in travels throughout the world. The site offers a wide range of travel products that include a choice of over 250 airlines, more than 110,000 hotels, holidays, car hire and insurance. The site prides itself in its passion for travel and in strong customer experience. The company offers a full range of travel products online and over the telephone.

ebookers: Company Background

The website ebookers.com is part of Orbitz Worldwide, a leading global online travel company. The company operates local online travel agencies across 13 countries in Europe and its headquarters are located in Central London. The site’s history dates back to the year 1998 while the company is even much older. The company believes in providing the best travel deals and has a passion for travel.

ebookers: Customer Feedback & Reviews

The site has fairly good reputation as far as prices are concerned and its combined flights and hotel booking packages have been praised by all the users. The site has customer service issues and in case someone experiences any problems, the site doesn’t actually make it any easier to follow up. There are sufficient complaints regarding the customer service but on an average, the site easily scores four stars.

ebookers: Business Credibility & Trustworthiness

There is no associated Better Business Bureau page that provides any rating to the site or the business. No records of ebookers.com could be found in the database of the BBB. In addition to this, there could be found directly from the website and no awards or accreditations could be found either. For its media enquiries, the company is one of Europe's largest online travel agents, prides itself on making booking decisions easier and providing honest and impartial advice to travellers. ebookers.com is a brand that is owned and operated by Orbitz Worldwide (NYSE: OWW). The company always welcomes the opportunity to offer comments to the media on both its own business and wider corporate issues. Spokespersons can be contacted at: ebookerspressoffice@redconsultancy.com.

ebookers: Website Popularity & Google Ranking

There is a single five star review against ebookers.com on the site Alexa. The website has a global traffic rank of 15,640 and has 2,376 different associated linked in sites. The site receives around 34 percent bounces. The Google pagerank of the website was found out to be 7 out of 10 and the site receives 448,078 monthly unique visitors.

ebookers: Social Media Presence

The site has a strong social media presence with pages on nearly all social networking sites like Facebook, twitter, Google plus. In addition to these, the site also maintains a moderately updated blog as well as YouTube channel that shows 90 subscribers. The Facebook page of the site has 38,634 user likes while the twitter page shows 1,430 followers. The Google plus profile has 212 plus ones against it.

ebookers: Website Security & Safety

The pages of the site ebookers.com are safe as the site shows a seal of Norton security on its pages. The Google diagnostic page for the site also lists it as not suspicious. The site couldn’t be linked to distribution of any malware or found distributing any malicious software in the past 90 days. The site didn’t appear to function as an intermediary for the infection of any sites over the past 90 days.

ebookers: Pricing & Packages

The site provides worldwide travels and the site is known for complete travel bookings as it specializes in providing flight tickets, car hires as well as hotel bookings all at the same spot. Thus, there are no primary products and as services of the site are largely variable no price range can actually be carved out of these. The site however provides a best price guarantee against the charges for all its services and thus the prices are lower than other similar sites.

ebookers: Shipping Rates & Policies

This company does not provide shipping because of the type of operation it does. Shipping is not applicable as the company provides a service accessible through online mediums and no tangible items are being sold to customers. Shipping cost or fees are therefore exempted from all charges as Ebookers.com is a pan-European online travel agency which specializes in travels throughout the world.

ebookers: Payment Methods Accepted

The site doesn’t directly list the accepted modes of payment but a trial booking indicates that the site accepts only debit and credit cards. The accepted cards include Visa, Master Card, American Express, Master Card debit, Visa debit or delta and maestro cards. No other payment options are accepted by the site.

ebookers: Returns, Refunds & Exchange Policy

The bookings terms and conditions of the site clearly indicate the fees that are charged in case a ticket or a hotel booking is cancelled. The site provides the refundable amount back to the user in case of a cancellation while cancellation charges are applicable in all such cases. Also, no evidence could be found related to non refunds from the site.

ebookers: Product images & screenshots
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